Excellent service I have found Albert Decubellis to be very helpful in explaining to me exactly what is taking place with respect to servicing my truck and taking the time to fully answer all of my questions
Sandy in the maintenance department is phenomenal. I would definitely recommend anyone I know to this dealership because of how I am always taken care of. Always treated with the highest professionalism and honesty. The people there make the difference.
We were extremely disappointed with our experience at this dealership. Our salesman Joe M. was very friendly and did his best finding us exactly what we wanted in a vehicle but from that point forward the experience went down hill quickly. What was discussed regarding our financing turned out to be something totally different and this was not revealed until the last minute while signing our paper work. They hide all the financing details and do not present any totals but try to hide your cost in a payment schedule. We felt taking advantage of but went through with the transaction as we are planning to pay off the vehicle within a few month. Buyer beware, they are not upfront with any of their pricing or transactions.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 338-9336 to discuss your concerns, as your satisfaction is of utmost importance to us.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.