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  • Wladimir B

    WILMINGTON, NC | 2022 Chevrolet Tahoe
    Confirmed Service Review
    May 26, 2023
    Amy Ruan always does an excellent job and seems to go above and beyond in her customer care.

    Response from Jeff Gordon Chevrolet

    May 31, 2023
    Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and to especially to your service advisor Amy. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Amy. It will also enter you into a contest to win $500!! Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Matthew W

    WILMINGTON, NC | 2023 Chevrolet Colorado
    Confirmed Sales Review
    May 26, 2023
    Everyone was extremely friendly & professional. Brian was great!

    Response from Jeff Gordon Chevrolet

    May 30, 2023
    Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Brian. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Brian. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Linda S

    HAMPSTEAD, NC | 2021 Chevrolet Equinox
    Confirmed Sales Review
    May 22, 2023
    My experience with the sales staff was excellent. Very helpful and professional

    Response from Jeff Gordon Chevrolet

    May 22, 2023
    Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
  • Deborah C

    SOUTHPORT, NC | 2023 Chevrolet Trailblazer
    Confirmed Service Review
    May 12, 2023
    Amy and all the associates at Jeff Gordon Chevrolet Dealership were nice helpful and knowledgeable. They answered all my questions and checked my tire pressure for me it was a very pleasant and quick service.

    Response from Jeff Gordon Chevrolet

    May 12, 2023
    Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and and especially to your service advisor Amy. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Amy. It will also enter you into a contest to win $500!! Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Michael I

    WILMINGTON, NC | 2022 Chevrolet Tahoe
    Confirmed Sales Review
    May 3, 2023
    Best car buying experience I have ever had hands down. This was all thanks to Raj Krishna who was our sales point of contact. His knowledge, attention to detail and friendliness are second to none. Raj will be the first person I call when the time arrives for another car purchase.

    Response from Jeff Gordon Chevrolet

    May 3, 2023
    Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Raj. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Raj. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Donald L

    LELAND, NC | 2022 Chevrolet Colorado
    Confirmed Service Review
    March 30, 2023
    Got my truck into service department on time. It did not take long to change my oil and rotate my tires. Great service.

    Response from Jeff Gordon Chevrolet

    March 31, 2023
    Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and to especially to your service advisor Stuart. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Stuart. It will also enter you into a contest to win $500!! His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Stanley B

    BOLIVIA, NC | 2022 Chevrolet 1500 Silverado
    Confirmed Sales Review
    March 20, 2023
    Great experience

    Response from Jeff Gordon Chevrolet

    March 20, 2023
    Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Brian. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Brian. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Cynthia S

    CAROLINA BEACH, NC | 2017 Chevrolet Camaro
    Confirmed Service Review
    March 17, 2023
    Stuart was fantastic help

    Response from Jeff Gordon Chevrolet

    March 20, 2023
    Hi, your wonderful feedback and rating mean a lot to us.
  • Richard D

    ROCKY POINT, NC | 2022 Chevrolet Spark
    Confirmed Service Review
    February 13, 2023
    They did a good job

    Response from Jeff Gordon Chevrolet

    February 13, 2023
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Tyrone M

    WHITEVILLE, NC | 2016 Chevrolet Camaro
    Confirmed Service Review
    February 9, 2023
    It was quick and efficient.

    Response from Jeff Gordon Chevrolet

    February 10, 2023
    It is great to hear everything was done quickly and to your satisfaction!