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  • Edward R

    WILMINGTON, NC | 2018 Chevrolet Equinox
    Confirmed Service Review
    May 8, 2021
    Sandy did a great job of scheduling and handling my needs.

    Response from Jeff Gordon Chevrolet

    May 10, 2021
    One more survey coming your way from General Motors!! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Sandy. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Sandy. Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Janice J

    WILMINGTON, NC | 2019 Chevrolet Traverse
    Confirmed Service Review
    May 6, 2021
    The atmosphere and the cleanest. Sandy is so awesome, you can't help but love her. Sandy is always polite and nice whenever I'm there. Sandy gives me an estimate on the time I have to wait and she hits it on the dot every time. Thumbs up for Sandy.

    Response from Jeff Gordon Chevrolet

    May 6, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Tracy F

    WILMINGTON, NC | 2019 Chevrolet Trax
    Confirmed Service Review
    April 30, 2021
    Chris, took the time check the USB plug ins due to the system not working when the phone was connected. Loved the fact that he was prepared with his own cable and reassured me it would be taken care of.

    Response from Jeff Gordon Chevrolet

    April 30, 2021
    Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
  • Marie B

    WILMINGTON, NC | 2015 Chevrolet Impala
    Confirmed Service Review
    April 26, 2021
    I was in for an oil change. Service was fast . Service writer was friendly and informative.

    Response from Jeff Gordon Chevrolet

    April 27, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Veretta W

    WILMINGTON, NC | 2021 Chevrolet Malibu
    Confirmed Sales Review
    April 7, 2021
    Everyone was very helpful and friendly Boli Hernandez was my car salesman very humble and generous man I'm very thankful for everything

    Response from Jeff Gordon Chevrolet

    April 8, 2021
    One more survey coming your way from General Motors!! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Boli. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Boli. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Brittney H

    WILMINGTON, NC | 2018 Chevrolet Malibu
    Confirmed Service Review
    April 6, 2021
    Quick friendly and depen

    Response from Jeff Gordon Chevrolet

    April 6, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Juan M

    LELAND, NC | 2021 Chevrolet Suburban
    Confirmed Sales Review
    March 23, 2021
    Joe was super helpful and answered our questions the best he could

    Response from Jeff Gordon Chevrolet

    March 23, 2021
    One more survey coming your way from General Motors!! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Joe. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Joe. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Justin F

    CERRO GORDO, NC | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    March 19, 2021
    Had a great experience, Sandy was very helpful and knowledgeable. I rate my visit a 10/10.

    Response from Jeff Gordon Chevrolet

    March 19, 2021
    One more survey coming your way from General Motors!! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Sandy. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Sandy. Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Isaac A

    CASTLE HAYNE, NC | 2016 Chevrolet Cruze
    Confirmed Service Review
    March 15, 2021
    niece service personel

    Response from Jeff Gordon Chevrolet

    March 16, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Jacob T

    WILMINGTON, NC | 2019 Chevrolet Tahoe
    Confirmed Service Review
    March 15, 2021
    Easy to do business with!!

    Response from Jeff Gordon Chevrolet

    March 15, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.