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  • Rose R

    WILMINGTON, NC | 2011 Chevrolet Cruze
    Confirmed Service Review
    July 28, 2021
    As always I was pleased. Everyone at Jeff Gordon is very friendly and helpful if you have questions.

    Response from Jeff Gordon Chevrolet

    July 28, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Michael P

    SUPPLY, NC | 2015 Chevrolet 1500 Silverado
    Confirmed Service Review
    June 23, 2021
    Had an appointment for a front end alignment. I got there a little early, checked In with service writer, he explained what they were doing. Gave him my keys and went to waiting area. Truck was done in around 50 minutes or so. Service writer came and got me, he showed me the computer read out of where my alignment was and where it is now, paid my bill and left. It was a smooth and efficient visit. They are doing a great job.

    Response from Jeff Gordon Chevrolet

    June 24, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Wendy E

    WILMINGTON, NC | 2019 Chevrolet Equinox
    Confirmed Service Review
    June 23, 2021
    Leased 2nd vehicle from you!

    Response from Jeff Gordon Chevrolet

    June 23, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Brandon T

    WILMINGTON, NC | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    June 17, 2021
    Very smooth process.

    Response from Jeff Gordon Chevrolet

    June 21, 2021
    One more survey coming your way from General Motors!! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Christian. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Christian. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Melanie O

    WILMINGTON, NC | 2021 Chevrolet Colorado
    Confirmed Sales Review
    June 8, 2021
    Excellent in all regards

    Response from Jeff Gordon Chevrolet

    June 8, 2021
    One more survey coming your way from General Motors!! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your sales man Joe. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Joe. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Christopher E

    CAMP LEJEUNE, NC | 2021 Chevrolet 1500 Silverado
    Confirmed Sales Review
    June 8, 2021
    Dylan worked with me without trying to overly sell anything. I hate when dealers try to sell everything else, but Dylan worked to meet my needs and wants.

    Response from Jeff Gordon Chevrolet

    June 8, 2021
    Thank you for sharing your experience with Dylan, enjoy your new Silverado and welcome to the Jeff Gordon Chevrolet Family!
  • Wayne W

    LELAND, NC | 2019 Chevrolet Tahoe
    Confirmed Service Review
    June 7, 2021
    Stuart was very helpful with my vehicle. He is an asset to Jeff Gordon Chevrolet.

    Response from Jeff Gordon Chevrolet

    June 8, 2021
    One more survey coming your way from General Motors!! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This survey is extremely important to our dealership and to especially to your service advisor Stuart. It will be coming from General Motors, about 25 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Stuart. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
  • Nicholas F

    HALLSBORO, NC | 2019 Chevrolet Malibu
    Confirmed Service Review
    May 17, 2021
    Routine oil change and inspection

    Response from Jeff Gordon Chevrolet

    May 18, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Crystal S

    FAYETTEVILLE, NC | 2018 Chevrolet Tahoe
    Confirmed Service Review
    May 16, 2021
    .

    Response from Jeff Gordon Chevrolet

    May 17, 2021
    Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
  • Janice J

    WILMINGTON, NC | 2019 Chevrolet Traverse
    Confirmed Service Review
    May 6, 2021
    The atmosphere and the cleanest. Sandy is so awesome, you can't help but love her. Sandy is always polite and nice whenever I'm there. Sandy gives me an estimate on the time I have to wait and she hits it on the dot every time. Thumbs up for Sandy.

    Response from Jeff Gordon Chevrolet

    May 6, 2021
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.